Business Analyst Fundamentals


This two day course reviews the Business Analyst’s role throughout the entire lifecycle of a project. Every key component is covered including how Business Analysts can participate more effectively ensuring that project requirements have been implemented completely and what tools and techniques are available in the later phases of a project that can help ensure more success implementations.

This class is designed for anyone interested in learning more about understanding business process, pain points and opportunities for improvement. You will learn to look at the big picture as well as drill down into the details. The course shows how to define a process for gathering and documenting the scope and requirements of a project.

Course Outline:

Lesson 1: Facilitation techniques
• What makes facilitation work
• Who drives
• Outcome focus
• Learning styles

Lesson 2: Scope Definition
• The Why? - Identifying the reason for the project
• Success criteria
• Constraints and assumptions
• Defining scope requirements
• Define data elements
• Defining data requirements
• The What?

Lesson 3: Business Requirements Analysis
• Defining project features/functionality to be achieved
• Process flows
• Requirements list
• Identifying business rules

Lesson 4: Testing
• Observation
• Test case development
• Issue identification
• Escalation
• Resolution and revision

Lesson 5: Documenting Requirements
• Business, functional, and non-functional
• Interaction context diagrams
• Activity diagrams
• Use cases
• Requirements traceability matrix

Length of Class: 
Two Days
Instructor-led or Online: