Diverse Team Building

Lesson 1: History in Brief
• The idea of a generation gap
• Terms used to describe generations

Lesson 2: Finding Common Ground
• Common ground between generations
• The role of values in conflict
• The role of generations in teams
• Underlying issues of generational relationships

Lesson 3: Silents, Boomers, X’ers, Y’s, Millennials, and Gen Z
• The boundaries between different generations
• The similarities between different generations

Lesson 4: Recruiting that Bridges the Gap
• Concerns of employees across the spectrum of generations.

Lesson 5: The Generations
• Opinions on the generations
• A look at any generalizations that we may make.

Lesson 6: Creative Solutions
• How to discern what people are seeking in a career
• The best way to meet those needs
• Targeted ads
• Personality assessments

Lesson 7: The Value of Planning
• Succession planning
• Coaching
• Mentoring

Lesson 8: Developing Targeted Retention Strategies
• Keeping the different generations happy
• Retention strategies

Lesson 9: What We Really Want
• The big picture – HR issues

Lesson 10: Wrap-Up
• Creating an action plan

Length of Class: 
One Day
Instructor-led or Online: 
Instructor-Led
Objectives: 
There are currently five generations in the workforce. Only a few short years ago employers who were expecting to be faced with mass retirements are now looking at accommodating workers who cannot afford to retire, or are simply healthy and happy enough they’d like to stay at work. However, the labor force continues to put in hard work and lots of strategy to find the right people to fill vacancies and to be able to serve their customers. This course examines the history and reality of the generation gap, especially for recruiters and succession planning. In it, we will explore whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. After all, understanding others helps us to understand ourselves and to manage the people that we work with. We will also explore problems, solutions, and strategies to help overcome issues of the generation gap. This one-day workshop will help you teach participants how to: • Identify where the generation gap issue surfaces, and the impact it has on the modern workforce • Describe and apply language that is specific to each generation currently in the workplace • Explore organization strategies that overcome gap issues • Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap