In this course, participants will learn the importance of attitude and how attitude can affect work performance, and become familiar with specific techniques for retaining and recapturing a positive attitude.
At the completion of this course you’ll know how to:
Define attitude, to show its importance and effect on personality and work performance, and to explain how to keep it positive
Present specific techniques for retaining and recapturing a positive attitude
Show the effect of a positive attitude on the work environment, especially its effect on workforce diversity, career success, and teamwork
Explain how to protect a positive attitude
Prompt yourself to prepare an Action Plan that incorporates the ideas, concepts, and techniques into your daily life
Lesson 1: Understanding Your Attitude
What Is a Positive Attitude?
Attitude and Personality
The Power of a Positive Attitude
Safeguarding Your Attitude
Lesson 2: Eight Ways to Adjust Your Attitude
- The Flipside Technique
- Play Your Winners
- Simplify! Simplify!
- Insulate! Insulate!
- Give Your Positive Attitude to Others
- Look Better to Yourself
- Accept the Physical Connection
- Clarify Your Miss
Lesson 3: Attitude and Your Job
- Attitude and the Work Environment
- A Positive Attitude About Diversity
- A Positive Attitude Affects Career Success
- A Positive Attitude Affects Teamwork
- Protecting Your #1 Asset
- Creating a Plan