Professional Development Courses

Conducting Meetings
One Day - Instructor-led

This course teaches students about planning, participating in, and concluding successful meetings. Students learn how to establish the purpose and agenda of a meeting, facilitate participants' progress toward the meeting goals, improve their leadership abilities, facilitate situation analysis, brainstorming, and decision making, foster creative thinking, and manage conflict among meeting participants. Course activities also cover building a positive climate during a meeting and following best practices of verbal and nonverbal communication. 

This course is designed for anyone who is looking to advance professionally in their field

Course Outline

Lesson 1: Fundamentals of conducting meetings

  • The purpose of meetings
  • Planning meetings
  • Participating in meetings
  • Closing meetings

Lesson 2: Managing meetings

  • The role of leaders
  • Decisions and ideas
  • Eliminating groupthink

Lesson 3: Conflicts, climates, and difficult personalities

  • Resolving conflicts
  • Meeting climates

Lesson 4: Communicating as meeting leaders

  • Communicating clearly
  • Using effective language

Lesson 5: Listening effectively and asking questions

  • Improving listening skills
  • Asking effective questions

Lesson 6: Communicating nonverbally

  • Nonverbal communication
  • Interpreting nonverbal communication