Emotional Intelligence in the Workplace

You will evaluate your current emotional intelligence abilities and apply strategies to improve your emotional intelligence.

Performance-Based Objectives:
Upon successful completion of this course, students will be able to:

  • Evaluate your emotional intelligence
  • Develop strategies for effectively applying emotional intelligence in the workplace

Lesson 1: Recognizing the Benefits of Emotional Intelligence

  • Topic A: Define Emotional Intelligence
  • Topic B: Recognize EQ's Impact on Work Experience

Lesson 2: Increasing Your Personal Emotional Intelligence in the Workplace

  • Topic A: Develop Your Level of Self-Awareness
  • Topic B: Develop Your Self-Regulation Skills
  • Topic C: Develop Your Motivation

 Lesson 3: Increasing Your Social Emotional Intelligence in the Workplace

  • Topic A: Develop Your Empathy
  • Topic B: Develop Your Social Skills

Lesson 4: Practicing Emotional Intelligence in the Workplace

  • Topic A: Practice Emotionally Intelligent Leadership
  • Topic B: Build an Emotionally Intelligent Team
  • Topic C: Manage Change
  • Topic D: Manage Conflict
  • Topic E: Coach for Performance
Length of Class: 
One Day
Instructor-led or Online: 
Instructor-Led