From July 14th to 16th the Panurgy Learning Center is offering a comprehensive hands on session which explores the essential skill set for excellent customer service. Sessions include customer relationship management, business etiquette, effective office and interpersonal communication, anger management and dealing with difficult people. Participants will share their experiences, concerns, questions and best practices. Please join us for this class.
This course is designed to give experienced Excel users proficiency in how to use formulas, functions, arrays, and add-ins for manipulating and analyzing data. It is aimed at information workers who need to learn more in-depth techniques and shared features of Excel 2003. Join us July 31st for our Excel 2003: Power User class.