One Day • Instructor-led
In this course, participants will learn the importance of attitude and how attitude can affect work performance, and become familiar with specific techniques for retaining and recapturing a positive attitude.
Performance-Based Objectives:
At the completion of this course you’ll know how to:
- Define attitude, to show its importance and effect on personality and work performance, and to explain how to keep it positive
- Present specific techniques for retaining and recapturing a positive attitude
- Show the effect of a positive attitude on the work environment, especially its effect on workforce diversity, career success, and teamwork
- Explain how to protect a positive attitude
- Prompt yourself to prepare an Action Plan that incorporates the ideas, concepts, and techniques into your daily life
Course Outline
Lesson 1: Understanding Your Attitude
- What Is a Positive Attitude?
- Attitude and Personality
- The Power of a Positive Attitude
- Safeguarding Your Attitude
- Attitude Renewal
Lesson 2: Eight Ways to Adjust Your Attitude
- The Flipside Technique
- Play Your Winners
- Simplify! Simplify!
- Insulate! Insulate!
- Give Your Positive Attitude to Others
- Look Better to Yourself
- Accept the Physical Connection
- Clarify Your Mission
Lesson 3: Attitude and Your Job
- Attitude and the Work Environment
- A Positive Attitude About Diversity
- A Positive Attitude Affects Career Success
- A Positive Attitude Affects Teamwork
Lesson 4: Protecting Your Attitude and Making a Plan
- Protecting Your #1 Asset
- Creating a Plan