Managing Multigenerational Teams

Objectives: 
You will recognize how generational differences affect your team’s performance and conduct, and you will change problematic behavior, leverage generational assets, and hire and retain members of a specific generation to complement your team. Upon successful completion of this course, you will be able to:
• handle intergenerational workplace issues.
• promote the capabilities of multigenerational teams

Lesson 1: Handling Intergenerational Workplace Issues
• Map Your Own Generational Attitudes
• Reinforce Performance Expectations
• Communicate Effectively with Your Team
• Motivate Your Team

Lesson 2: Promoting the Skills of Multigenerational Teams
• Adapt to Multigenerational Teams
• Maximize the Potential of Generations
• Collaborate with Generations
• Coach Generations on Your Team
• Interview Multigenerational Job Candidates
• Retain Intergenerational Employees

Length of Class: 
One Day
Instructor-led or Online: 
Instructor-Led

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