Change Management

This course teaches students how to develop the skills to proactively address change and meet the challenges of transition in the workplace. Students will work to overcome the problems encountered when making changes in your organization. Students will also learn how to develop the ability to effectively handle organizational changes by examining the transition process and understanding their own, and others, needs and responses to each phase.

This course is designed for anyone who is looking to advance professionally in their field

Course outline

Lesson 1
• Basics of change management
• Importance of change
• Leading change

Lesson 2
• Steps of a change process
• Choose an action
• Implement the action
• Monitor the progress

Lesson 3
• Resistance
• Complacency
• Crisis

Lesson 4
• Creativity
• Commitment
• Communication

Lesson 5
• Truths and misconceptions
• Factors affecting response
• The endings phase

Lesson 6
• The exploration phase
• Management of the exploration phase

Lesson 7
• The new beginnings phase
• Management of the new beginnings phase

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