One Day • Instructor-led

In this course, participants will learn the importance of attitude and how attitude can affect work performance, and become familiar with specific techniques for retaining and recapturing a positive attitude.

Performance-Based Objectives:

At the completion of this course you’ll know how to:

  • Define attitude, to show its importance and effect on personality and work performance, and to explain how to keep it positive
  • Present specific techniques for retaining and recapturing a positive attitude
  • Show the effect of a positive attitude on the work environment, especially its effect on workforce diversity, career success, and teamwork
  • Explain how to protect a positive attitude
  • Prompt yourself to prepare an Action Plan that incorporates the ideas, concepts, and techniques into your daily life

Course Outline

Lesson 1: Understanding Your Attitude

  • What Is a Positive Attitude?
  • Attitude and Personality
  • The Power of a Positive Attitude
  • Safeguarding Your Attitude
  • Attitude Renewal

Lesson 2: Eight Ways to Adjust Your Attitude

  • The Flipside Technique
  • Play Your Winners
  • Simplify! Simplify!
  • Insulate! Insulate!
  • Give Your Positive Attitude to Others
  • Look Better to Yourself
  • Accept the Physical Connection
  • Clarify Your Mission

Lesson 3: Attitude and Your Job

  • Attitude and the Work Environment
  • A Positive Attitude About Diversity
  • A Positive Attitude Affects Career Success
  • A Positive Attitude Affects Teamwork

Lesson 4: Protecting Your Attitude and Making a Plan

  • Protecting Your #1 Asset
  • Creating a Plan

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