Vermont Panurgy’s Managed Service Solution is a cost effective way to keep your network up and running through minute-by-minute proactive monitoring and maintenance. This 24/7 comprehensive monitoring solution is designed to provide you, the customer, with a sense of security. We will set the appropriate parameters for alerts and will monitor your critical network equipment and servers from our location. If an alarm is triggered we will proactively notify you and begin to take action.
Customers which utilize Panurgy’s Managed Service Platform receive priority support, discounts on network labor, discounts on training classes and the peace of mind of 24/7 network management from the leader in IT services.
This Service Offers Your Business:
- Increased uptime of critical networks and systems
- Maximized efficiencies of network resources
- Peace of mind knowing your network and critical equipment is being monitored each business day
- Reports on the health and status of your systems
- Remediation of failed services
- Reporting for internal and external audits
- Monitoring and maintenance on any item with an IP address
- A fixed monthly fee for IT services
What is covered:
- All servers, network devices, PCs and workstations.
If a system or service becomes degraded the following occurs:
- An audible and visual alert is sounded
- An email notification is sent to appropriate staff
- Remediation occurs immediately
- Phone calls to Smartphones for critical failures.