Vermont Panurgy has been providing talent development, and organizational development classes and training, also known as soft skills training, for over 20 years. Our instructors hold master’s and bachelor’s degrees and are considered to be experts in their respective fields.
We believe in teaching relevant topics in an open and engaging environment. Our classes are attended by the leading businesses and institutions in Vermont, New York and New Hampshire. We cover topics ranging from customer service and sales training to leadership training.
Feedback from our students has consistently shown that our classes provide great value with relevant curriculum addressing workforce development.
We offer both public and private training opportunities and will customize courses to meet the need of any client.
Talent Development Current Schedule
Scroll down for course descriptions.
TalentDevelopmentNewCustomer Service (CS)
- Excellence in Service: Basic – Developing Basic CS Skills
- Excellence in Service: Advanced – Service Standards
- Managing Anger – Causes & Effects of Anger
- Dealing with Challenging Customer Interactions
Leadership & Supervision
- NEW! Appreciative Inquiry
- Building Better Teams
- Change Management – Handling Phases of Transition Process
- Coaching & Mentoring – Knowing how and when to coach or mentor
- Creating a High Performance Team
- Delegation Skills for Leaders
- NEW! Diversity, Equity & Inclusion
- Emotional Intelligence in the Workplace
- Leadership Institute: Essentials for Supervisors (3 Days)
- NEW! Leadership Institute: More Essentials (2 Days)
- Leadership Skills for Women
- Leading Virtual Teams – Support Vteam Cultures
- NEW! Managing the Virtual Workplace
- Managerial Leadership – Leading to Vision Fulfillment
- Managing Conflict
- NEW! Managing Difficult Conversations
- Managing Innovation & Creativity – Supporting New Ideas
- Positive Staff Development – Developing Talent
- Managing Difficult People
- Managing Multigenerational Teams – Intergenerational Issues
Business & Project Management
- Project Management Fundamentals – Principles/Methodology
- Process Improvement
Personal Development
- Attitude
- NEW! Collaboration
- NEW! Creative Thinking and Innovation
- NEW! Critical Thinking
- Effective Business Writing – Practical Writing
- Effective Office Communication Strategies – In the Workplace
- Writing Effective Email – Make the Most of Your Email
- Facilitation – Gain Tools for Facilitation
- Managing Upward – Guide to Upward Professional Mobility
- Organizational Skills – Applied Balance of Time & Information
- Problem Solving Skills – Resolution Strategies
- Stress Management
- Time Management – Productive Time Use
Professional Presentation
- Effective Presentations – Skilled Public Speaking
- Presentations: Preparing, Developing and Delivery
- Train the Trainer – Training Strategies and Methods